Random Rose 

GDPR - PRIVACY POLICY

INFORMATION I COLLECT
To fulfil your order, you must provide me with certain personal information such as full name, postal address and details of the product you are ordering. You may also provide me with additional information e.g. for custom orders or personalised designs.

WHY I NEED YOUR INFORMATION, HOW I USE IT AND WHERE IT’S STORED
I only collect the information needed to fulfil your order, settle any disputes or provide customer support. If you purchase your order through Etsy you authorise Etsy to provide me with the required information and should also review their privacy policy.

If you pay for your order through PayPal, you authorise PayPal to provide me with the required information and should review their policy.

All other information is stored in digital format only in my Facebook accounts, Etsy shop and email server.

INFORMATION SHARING
Information sharing is limited as follows:

  • Facebook, Etsy and PayPal - as outlined in their Policies and Terms of Use

  • Service Providers: Limited information shared with trusted 3rd parties for delivery purposes only, Name and address information only.


DATA RETENTION
I keep digital records for the minimum period required by UK Tax Law, after which time it is securely destroyed.  

YOUR RIGHTS
You may have the right to access and receive a copy of any information I hold about you by contacting me. You may also request that I change, restrict or delete any personal information I hold. I will delete any information I hold unless there is a legal requirement to keep it (I will inform you in these instances that your information cannot be deleted)

For the purpose of EU Data Protection Laws I, Andrea le Velle am the data controller of your information. If you have any questions please do not hesitate to contact me at andie@randomrose.co.uk

ADDITIONAL INFORMATION

My Facebook, Etsy, email and PayPal accounts are accessed either via a laptop which is password protected or a tablet or mobile phone which are PIN protected.